When using the Activpen on a flipchart, why
does the cursor appear to constantly jump
around to random locations, jump to another
point on the board or draw lines by itself?
If you get lines on the board when the pen
is touching its surface, this is an indication
of a term Promethean calls “spiking”.
Spiking looks similar to an EKG. When the
cursor jumps to random locations on the
board this is an indication of a term
Promethean calls “jumping.”
Power the board off and on again. Touch the pen to the
board. If the problem persists, attempt to use a different
computer. If the problem continues, then the problem is
software related. Ask your tech person in the building to uninstall
Activdriver through Add/Remove Programs. Reinstall
If the problem continues, then the problem is related to the
hardware. Try using a different Activpen.